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Demand for Compensation
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Start here – tell us about your cancelled / delayed flight
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STEP 1 — Passenger, Flight & Cancellation Details
✈️ Tell us who you are and exactly what happened with your IndiGo flight.
1️⃣ Passenger Identity & Contact
Full Name *
Father’s / Spouse’s Name *
Full Postal Address (door, street, city, state, PIN) *
Email ID *
Mobile Number *
Alternate Contact Number (optional)
2️⃣ Flight & Booking Particulars
Airline *
Flight Number *
PNR *
Date of Travel (original schedule) *
From Airport (e.g., BLR) *
To Airport (e.g., DEL) *
Scheduled Departure Time *
Actual Cancellation Time (approx.) *
Mode of cancellation intimation *
Optional Flight Status Details
Whether boarding pass was issued?
Yes
No
Whether baggage was checked-in?
Yes
No
3️⃣ Event / Cancellation Details
Did the passenger report at airport?
Yes
No
Was any written reason given for cancellation? (Exact phrase)
Did airline staff offer alternate flight?
Yes
No
Did airline staff offer meals / refreshments?
Yes
No
Did they offer hotel / accommodation?
Yes
No
Did passenger accept refund?
Yes
No
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